Frequently Asked Questions
Everything you need to know about our ducks, orders, shipping, and visiting the shop. Still stumped? We're only a quack away.
About the Ducks
What kind of products do you sell?
At the Lucky Duck Shop, rubber ducks are our specialty! We offer a wide variety of fun, collectible, and gift-ready ducks for all ages and occasions. While our selection changes frequently, you’ll typically find:
- Themed and character rubber ducks
- Seasonal and holiday ducks
- Cute mini ducks and jumbo statement ducks
- Limited-edition and collectible designs
- Duck-themed gifts, accessories, and novelty items
- Perfect presents for birthdays, celebrations, and special moments
Because new ducks arrive often and some designs sell out quickly, we recommend visiting the shop or contacting us if you’re searching for a specific duck.
What size are the ducks?
Our ducks come in a variety of sizes to suit every collection:
- Standard ducks: approximately 3–4 inches tall and long
- Mini ducks: approximately 2 inches tall and long
- Super-sized ducks: approximately 10 inches tall and long
Because each design is unique, exact dimensions may vary slightly from duck to duck.
Do your ducks float?
All of our ducks are designed to float, but not every design will float perfectly upright due to variations in shape, size, and decorative features. If you have questions about whether a specific duck will float upright, please feel free to contact us and we’ll be happy to help.
Where do you get your ducks?
We partner with a variety of trusted suppliers and designers from around the world to bring you high-quality, unique rubber ducks. Many of our designs originate from creative teams in Germany, the United Kingdom, Australia, Morocco, and the United States. By working with established manufacturers and designers, we’re able to offer a fun and ever-changing selection of ducks for collectors and gift-givers alike.
Do you offer seasonal products?
Yes! Many of our products rotate throughout the year. We often feature seasonal ducks and accessories for holidays such as Christmas, Valentine’s Day, Easter, Halloween, and more.
Do you need a Jeep to buy a rubber duck?
Absolutely not! While rubber ducks love hitching rides on Jeeps, they don’t discriminate based on what you drive. Every vehicle deserves a co-pilot. They’re just as happy living on desks, shelves, bathtubs, dashboards, and anywhere else that could use a little extra joy.
Ordering & Availability
Are all items guaranteed to be in stock?
All orders are subject to product availability. While we do our best to keep our inventory accurate, some items may sell out quickly due to limited quantities. If an item is not in stock at the time you place your order, we will notify you and refund the total amount of your order using the original method of payment.
Do you offer bulk orders?
Absolutely! We’re happy to assist with bulk rubber duck orders for events, parties, businesses, fundraisers, and special occasions, and bulk pricing may be available. If you’re interested in placing a bulk order, please contact us at info@luckyduckshop.com with details about the quantity, design preferences, and your desired delivery timeline. Please note that bulk orders typically require 4–6 weeks for fulfillment.
What happens if my order cannot be fulfilled?
If an item becomes unavailable after your order is placed, we will contact you as soon as possible. If we cannot fulfill the order, you will receive a refund to your original payment method.
Will I receive confirmation after placing an order?
Yes. Once your order is placed, you should receive an order confirmation. When your order ships, you will receive additional updates, including delivery details when available.
Shipping & Delivery
Where do you ship?
Items offered on our website are only available for delivery to addresses in the United States. At this time, shipping outside of the U.S. is not available.
How long does shipping take?
Orders are typically processed and shipped within 5 business days of being placed. Our business days are Sunday, Monday, Thursday, Friday, and Saturday. Tuesdays, Wednesdays, and recognized holidays are not considered business days. Processing times may be extended during holidays, vacations, severe weather events, or other unforeseen circumstances. Processing time refers to the time it takes for your order to ship and does not include the carrier's delivery time.
How much does shipping cost?
We charge a flat rate of $8.99 for shipping on all orders under $75. All orders over $75 receive free shipping! Shipped orders go via United States Postal Service, or you can choose free store pickup at our St. Pete shop at checkout.
What if my order arrives damaged?
If there is any damage to the packaging at the time of delivery, please contact us as soon as possible. We will work with you to resolve the issue quickly.
What is your return policy?
We accept returns within 14 days of delivery. To be eligible for a return or exchange, items must be unused and in their original condition, with all original tags and packaging intact. Customers are responsible for all return shipping costs. Original shipping charges are non-refundable. Please contact us before returning an item for instructions on how to proceed. For full details, see our Shipping & Returns page.
Visiting & Help
Where is The Lucky Duck Shop located?
The Lucky Duck Shop has a physical retail location in St. Petersburg, Florida. Our shop is a fun stop for locals and visitors looking for unique and fun gifts.
Do you have an online store?
Yes! You can shop The Lucky Duck Shop online anytime. Our website allows you to browse many of our popular items and have them shipped directly to your home.
Do you carry the same products online as you do in-store?
Not always. Some items are available exclusively in our St. Pete store, while others may only be offered online. Because we carry many unique, limited run, and seasonal products, inventory may change frequently.
Why should I visit The Lucky Duck Shop in person?
Our St. Petersburg store offers an even wider selection of unique items and gift ideas. Many customers love browsing in person because we frequently stock new products, seasonal décor, and limited-quantity finds that may not be available online.
Do you offer gift shopping help?
Yes! The Lucky Duck Shop is a great place to find gifts for birthdays, anniversaries, holidays, housewarmings, and special celebrations. If you need help choosing the perfect item, our team is happy to assist.
How do I contact you with questions?
If you have questions about a product, your order, shipping, or store inventory, please contact The Lucky Duck Shop directly at info@luckyduckshop.com. We are happy to help and will respond as quickly as possible.
